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Customer Services Advisor

Customer Services Advisor

Job Title: Customer Services Advisor
Contract Type: Permanent
Location: Andover, Hampshire
Industry:
Salary: £17000.00 - £20000.00 per annum + Benefits
Start Date: ASAP
Reference: BBBH3928_1502992026
Contact Name: Dynamite Recruitment
Contact Email: contact@dynamiterecruitment.com
Job Published: August 17, 2017 18:47

Job Description

Customer Services Advisor - Andover

£17,000 - £20,000 P/A + Full Company Benefits!

Full Time - Permanent - 8.30am to 5.30pm

Dynamite Recruitment is delighted to represent this exciting client in recruiting for a Customer Services Advisor to join their Andover team.

The Role:

  • Handling a variety of incoming calls from clients, answering queries and questions along the way
  • Acting as a first point of contact for clients calling in to enquire about the business services
  • Asking questions to clients to support the other teams within the company
  • Day to day scanning and filing
  • Building up relationships with clients and getting to know them to the best of their ability
  • Transferring calls through to other departments and responding to emails
  • Responding to clients via letter
  • Day to day administrative duties

The Ideal Candidate:

  • Must have previous office based, customer services experience and be used to handling incoming calls in a professional manner
  • Will need to be customer focused and self-motivated to work to get calls answered and emails responded to quickly and effectively
  • Must have a good eye for detail
  • Must have good IT skills, the role will involve the use of multiple systems which the company will provide full training on!
  • Must be a good team player, hard-working and be willing to go above and beyond!

This is a fantastic opportunity for someone who is looking to continue their career within customer services!! The company is a expanding organisation with very exciting growth planned!

For more information, please apply now or contact Abby Neal or Jessica Martin at Dynamite Recruitment!!

Key Words: "customer services","customer services advisor","coordinator,"helpdesk","switchboard","administration","administrator","office","telephone","inbound","agent","operator","customer assistant","support","office based","call handler","andover","full time

Dynamite Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.