Job Description
Start Date : Immediate
Location : Fareham
Salary: £8.50-9.00 per hour based on a 37.5 hours a week
This is a temporary position to start with, with a view to remain permanently
Plus fantastic benefits
Hours of work: This is a full time position that requires someone to work Monday to Friday 9am to 5pm
Dynamite Recruitment is delighted to represent this corporate client in recruiting for a Customer Service Advisor to join their Fareham office
Our client offer a specialist service and pride themselves on going the extra mile for a customer
As a customer service Advisor you will be responsible for
- Handle a variety of customer enquiries via email and on the telephone
- Receiving a high volume of inbound calls
- Booking, cancelling and rearranging appointments on behalf of customers
- Speaking with third parties and internal and external customers
- Complaint handling should this arise
- Ensure information inputted on to the system is done with high levels of accuracy and administration tasks are handled with care
As a customer service advisor you should / would be / have
- Previous customer service experience of some form ,
- Will be customer focused and be able to demonstrate where they have provided a good service before
- Will be computer literate
- Will have a “can do “ attitude and be willing to learn
- Must have a good eye for detail and have good IT skills
- Will be available to start Immediately
To be considered please submit you CV immediately / contact Fran Curtis