Customer Service Executive

Location : Hedge-end , Southampton

Start Date: Immediate start

Duration of assignment –this is a  temporary assignment for 4 months

Hours of work : 8am to 6pm Monday to Friday

Salary: £ 9.50 per hour

Dynamite Recruitment is currently recruiting for an industry-leading business that is looking for an enthusiastic Office Customer Advisor to join their team

Our client specialize within the Distribution Industry and due to a busy period are now looking to recruit someone to support within their offices

The role will require you to assist customers with their needs via email, the telephone and also face to face. You will process requests for orders to be completed, provide quotations and provide general all round customer support and administration.

Key duties include the following

• Handling incoming calls with a friendly and positive manner and dealing with all requests efficiently
• Processing customer’s orders using the internal system
• Updating of client information
• Adding and changing data on the company’s internal systems
• Liaise with other colleagues in the other service centre's located across the UK
• Answering any invoicing or delivery queries
• Data entry and administrative tasks
• Managing the shipping and transportation of goods
• Complaint handling
• General office duties The Ideal Candidate:
• Must have previous customer service experience
• Must have good IT skills and been accurate when typing/doing administrative tasks
• Must have a strong telephone manner and be used to managing customer relationships
• Needs to be flexible in order to take on any extra tasks at short notice or commit to overtime if required

To be considered please submit your CV Immediately

INDDYN