Job Description
Customer Services Representative
Location: Totton
Hours: Monday to Friday - 8am to 5pm
Salary: £18,000 - £20,000 P/A + Bonus and Benefits
Our client is a very well-established company based in Totton who is looking for an enthusiastic and motivated person to join their busy and customer focused team as a Customer Services Representative.
As a Customer Service Representative, you will be responsible for:
The Ideal Customer Service Executive will have/be:
For more information, please apply now or contact Fran Curtis/Sabrina King at Dynamite Recruitment!
Location: Totton
Hours: Monday to Friday - 8am to 5pm
Salary: £18,000 - £20,000 P/A + Bonus and Benefits
Our client is a very well-established company based in Totton who is looking for an enthusiastic and motivated person to join their busy and customer focused team as a Customer Services Representative.
As a Customer Service Representative, you will be responsible for:
- Handling incoming calls from existing clients, up selling and cross selling products and discussing any ongoing promotions
- Handling incoming calls from customers, answering general questions and queries
- Maximising client orders and accounts by recommending additional or alternative items.
- Processing customer orders over the phone and from web or fax orders
- Speaking to customers over the phone regarding their product orders, queries, general enquiries, and any after sales care they may need.
- Managing existing client accounts and relationships
- Raising invoices and maintaining the in-house system
- General office administration in a fast-paced working environment
- Process customer orders from a regular customer base.
The Ideal Customer Service Executive will have/be:
- Must have previous office-based customer services or sales admin/coordination experience.
- Will have an excellent telephone manner.
- Must have an enthusiastic and proactive approach to work.
- Will have a customer focused attitude.
- Will need to be able to work well within a team.
For more information, please apply now or contact Fran Curtis/Sabrina King at Dynamite Recruitment!