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Customer Service Executive

Job Title: Customer Service Executive
Contract Type: Temporary
Location: Suffolk
Industry:
Reference: 1129489
Contact Name: Fran Curtis
Contact Email: contact@dynamiterecruitment.com
Job Published: May 13, 2021 17:32

Job Description

Customer Service Executive
 
This is a temporary position to start ASAP with the view to remain with the company on a permanent basis
 
Location : St Ives , Cambridgeshire
 
Salary : £10.00 per hour
 
Hours of work: Monday-Friday 9-4:30, with a 30 min unpaid lunch = 35 paid hrs
 
Dynamite recruitment is working in partnership with a very well established company who are based in St Ives
 
Our client provide specialist products and services and due to huge growth they are now looking for an additional Customer Service Executive to join their business
 
We are looking for a full time, confident, bubbly and professional person.
 
As a Customer Service Executive you will be responsible for :
  • Predominantly dialing out to customers who have completed competitions . via the website and asked for contact to be made to them
  • Contact consumer on contact number provided to validate their renewal date of a policy
  • To liaise with third parties to manage customers expectations and provide quotations
  • Keep an Excel Spreadsheet up to date with outcomes on progress with the competitions
  • To answer inbound telephone calls and support a busy call center where necessary
  • To complete administration to support with the above , send out legal documents and manage the post
  • To update the internal database.
 
 This is a fantastic opportunity to start within a business and see if it will be for you permanently , There are some fantastic development / career opportunities and this could be a great stepping stone for the right person
 
The ideal Customer Service person will
  • Have good customer service skills and experience – Ideally telephone based
  • Will have good administration skills and experience
  • Will be confident on the telephone and communicating with various customers
  • Will have a can do attitude and be adaptable to change
 
To be considered please submit your CV Immediately