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Customer Service Executive

Job Title: Customer Service Executive
Contract Type: Temporary
Location: Fareham
Industry:
Start Date: asap
Reference: 607291
Job Published: February 14, 2020 17:16

Job Description

Customer Service Executive 

Location - Segensworth
Hours of work : 8.30am to 17.00pm Monday to Friday
£19,000 pro rata
Mon - Fri 9-5

Temporary maternity cover until September
 
Dynamite Recruitment is working with a fast growing and hugely successful independent business based in the Segensworth and Fareham area and due to growth within the business our client is looking to recruit a Customer Service Executive to join their sales team immediately.
 
As a Customer Service Executive your key duties will include the following:

 

 

  • Being the first point of call for incoming sales and general enquiries over the phone.
  • Monitoring and responding to multiple busy inboxes
  • Updating clients on order progress and products
  • Sales administration
  • When needed, make calls out to potential customers to established if there may be a need in specialist products and services
  • Make outbound calls to customers to  make sure they are happy with service received

The ideal candidate will require the following

 

 

 

  • Excellent customer services is required
  • Proven telephone customer service experience
  • professional and mature telephone manner
  • Will need to be adaptable to change
  • Will need to be computer literate.

 

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