Customer Service Executive 

Location - Segensworth
Hours of work : 8.30am to 17.00pm Monday to Friday
£19,000 pro rata
Mon - Fri 9-5
Temporary maternity cover until September
 
Dynamite Recruitment is working with a fast growing and hugely successful independent business based in the Segensworth and Fareham area and due to growth within the business our client is looking to recruit a Customer Service Executive to join their sales team immediately.
 
As a Customer Service Executive your key duties will include the following:

• Being the first point of call for incoming sales and general enquiries over the phone.
• Monitoring and responding to multiple busy inboxes
• Updating clients on order progress and products
• Sales administration
• When needed, make calls out to potential customers to established if there may be a need in specialist products and services
• Make outbound calls to customers to  make sure they are happy with service received

The ideal candidate will require the following

• Excellent customer services is required
• Proven telephone customer service experience
• professional and mature telephone manner
• Will need to be adaptable to change
• Will need to be computer literate.