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Customer Service Coordinator - Nights

Vacancy Title: Customer Service Coordinator - Nights
Contract Type: Permanent
Location: Chichester, West Sussex
Industry:
Salary: Up to £18000.00 per annum
Start Date: ASAP
REF: BBBH5756_1557242399
Contact Name: Dynamite Recruitment
Contact Email: contact@dynamiterecruitment.com
Vacancy Published: 17 days ago

Vacancy Description


Travel Assistance Advisors - Night Shifts
Location: Chichester, West Sussex
Contract: Permanent
Hours: 7 nights on 7 days off, 12 hour shifts (8pm - 8am) (Night Shift)
Salary: £18,000 per annum + excellent Benefits + language allowance if necessary

Do you love providing a world class customer service?
Do you love building professional rapport with clients?
Would you love to help customers in a time of need?
Do you want to work for a growing reputable organisation?

Dynamite Recruitment is proud to be representing this internationally leading company with a strong presence in the local area who are currently seeking an experienced telephone based Customer Service Coordinator to join their successful out of hours team.

This role requires candidates with an excellent telephone manner and a drive to put customers first, providing great levels of service when dealing with incoming enquiries.

Main duties will include assisting customers that need assistance whilst travelling overseas, answering any questions or queries, and resolving the call as quickly and efficiently as possible.

Superb training will be provided, but in order to apply you must have proven customer service experience from a previous role. We are particularly keen to hear from candidates with call centre/telephone based customer service experience gained from within a banking, insurance, mortgage or other financial services discipline. More important however, is an proven ability to deal with customers in a professional manner.

Due to the working hours and location, access to your own transport is essential. For further information on this exciting opportunity please contact

The successful applicant will need to possess the following skills and attributes:

  • Technical Knowledge
  • People skills
  • Organised
  • Communication: be proficient in both verbal, listening and written skills
  • Personal: demonstrate excellent interpersonal and organisational skills with a flexible approach

Dynamite Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.