Customer Service Coordinator

Job Title: Customer Service Coordinator
Contract Type: Permanent
Location: Southampton
Reference: 1268030
Contact Name: Jess Martin
Contact Email:
Job Published: April 22, 2022 12:01

Job Description

Dynamite Recruitment is delighted to be recruiting a Customer Service Coordinator for a successful, award-winning business based in Southampton! This is an exciting opportunity for an individual to develop and progress their career within a fast-growing, vibrant team!
£19,000 to £22,000 P/A + Performance related bonus-  this is not a sales role!
Full Time, permanent vacancies available!! 
Hours are Monday to Friday, 9am to 5pm
Dental Schemes 
Plenty of social events

Duties of the Customer Service Coordinator:
* Providing a high level of customer service to customers applying for credit
* Following up online applications with customers and helping to progress them further.
* Assisting existing applicants by confirming repayment dates, making final payments and proactively reaching out to customers so as to lapse.
* Liaising with other areas of the business and supporting them by receiving inbound calls.
Experience needed:
* Office based customer service experience is required. Any knowledge of FCA guidelines would be a huge advantage!
* Have strong communication skills, both written and verbal
* Be PC literate with a good understanding of Microsoft package.
* Be highly motivated with a can-do attitude.
Please apply with a copy of your CV today to avoid missing out!!