Customer Service Coordinator

Job Title: Customer Service Coordinator
Contract Type: Permanent
Location: Southampton
Reference: 1202544
Contact Email:
Job Published: November 05, 2021 09:46

Job Description

Dynamite Recruitment is currently seeking a Customer Services Coordinator to join our client based in Southampton.
This is a fantastic opportunity for an experienced customer services candidate looking for their next role in an office environment!
The company offer amazing benefits, a competitive salary structure and performance related bonuses & pay increases along the way!!
Company benefits:
  • 26 days holiday
  • Income Protection
  • Development Opportunities
  • Annual pay reviews
  • Charity and social events
The duties of the Customer Service Coordinator:
  • Providing full administrative support to Senior Manager and Account Managers.
  • Helping the Sales Consultants deliver an outstanding service to their portfolio of clients.
  • Handling client queries including claims and invoice issues, chasing and making amendments to membership packs and certificates.
  • Building long-lasting and effective relationships with internal and external stakeholders.
  • Chasing clients for outstanding payments and discussing their premiums with them.
  • Attending client meetings when necessary.
  • Preparing for monthly audits.
9am - 5pm Monday to Friday
Experience required:
  • Must have previous customer services/office support experience, ideally from a financially regulated or financial services organisation such as insurance, banking, mortgages, investments or claims!
  • Must be used to dealing with customer via phone and email!
  • Must be confident, able to work independently and have a strong telephone presence!
  • Will need to have thorough administration skills and good attention to detail!
For more information, please contact Jess Martin or Olivia Haggarty at Dynamite Recruitment, Please apply with an updated copy of your CV
02392 455 422