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Customer Service Coordinator

Customer Service Coordinator

Job Title: Customer Service Coordinator
Contract Type: Permanent
Location: Fareham, Hampshire
Industry:
Salary: £16000 - £17000 per annum + Additional Benefits
Reference: BBBH5649_1554742182
Contact Name: Dynamite Recruitment
Contact Email: contact@dynamiterecruitment.com
Job Published: April 08, 2019 17:49

Job Description


Customer Service Coordinator
Location: Fareham
Salary: £16,330 - £17,000
Hours of work: You will work 8 hours shifts, 5 days a week between 8-7pm Monday to Friday
You will work 1 out of 4 Saturdays between 10am- 1pm and NEVER a Sunday!

Benefits:

  • Discounted services
  • Pension scheme
  • Ride to work scheme
  • Employee perks
  • 25 days holiday
  • Occupational health


Dynamite Recruitment is delighted to be recruiting a Customer Service Coordinator for a fast-growing and corporate medical client based in Fareham! This is an exciting opportunity for an individual to join a versatile and vibrant team.

As Customer Service Coordinator, your responsibilities will involve:

  • Handling a variety of incoming calls answering queries and questions from customers along the way
  • Cancelling and rearranging appointments on behalf of customers
  • Speaking with third parties and internal and external colleagues
  • Ensuring information inputted on to the system is done with high levels of accuracy and administration tasks are handled with care
  • Transferring calls through to other departments and responding to various different emails on a day to day basis



The ideal Customer Service Coordinator:

  • Will need to have some form of customer services experience which needs to have come from an office, call centre, contact centre or clerical environment!!
  • Must have a good eye for detail and have basic IT skills (i.e. the ability to send emails and type information accurately.)
  • Must be a good team player and hardworking!
  • Must have a sense of humour!



**Experience from other customer services environments including hospitality, retail & care may be considered depending on the stability of the individuals background!!**

Key words: customer service, inbound, outbound, switchboard, advisor, representative, executive, assistant, admin*, data entry, receptionist, front of house, waitress, waiter, crew member, supervisor, shift manager

Dynamite Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.