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Customer Service Coordinator

Customer Service Coordinator

Job Title: Customer Service Coordinator
Contract Type: Permanent
Location: Southampton, Hampshire
Industry:
Salary: Full Company Benefits
Start Date: ASAP
Reference: BBBH5588_1553193010
Contact Name: Dynamite Recruitment
Contact Email: contact@dynamiterecruitment.com
Job Published: March 21, 2019 18:30

Job Description

Customer Services Coordinator - Financial Services

£££Competitive Basic Salary + Yearly Bonus!!

Monday to Friday - 9am to 5pm

Benefits:

  • Annual performance related bonus
  • 25 days' annual leave + bank holidays!
  • Private Medical Insurance and many more!

Dynamite Recruitment is delighted to represent this corporate client in recruiting a Customer Service Coordinator to join their Southampton based team.

The Role:

  • Supporting your Account Managers with day to day tasks relating to the clients accounts
  • Discussing policy renewals with customers and supporting the Account Managers with client retention
  • Taking inbound calls from customers/clients and dealing with their enquiries
  • Generating quotations, creating new policies on the system and making sure all the necessary information is on the system
  • Discussing pricing and quotations with third parties and negotiating the best rates possible for the customers
  • Adhering to FCA guidelines and following compliance regulations

The Ideal Candidate:

  • Must have previous experience of working in a financially regulated or financial services organisation such as insurance, banking, investments or claims
  • Must have strong customer services and communication skills
  • Will need great attention to detail and accuracy
  • Must have strong administration and IT skills
  • Will need to be a real team player and be well organised!

This is an ideal role for someone looking to continue their career within the Financial Services industry as there will be plenty of career progression and fully funded training opportunities available in the future!!

For more information, please contact Amy West at Dynamite Recruitment or apply now!

Key Words: financial services, FSA, FCA, Insurance, Banking, Claims, Investments, Mortgages, Customer services, customer service, admin, administration, administrator, coordinator, account handler, customers, clients, data entry,

Dynamite Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.