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Customer Service Coordinator

Customer Service Coordinator

Job Title: Customer Service Coordinator
Contract Type: Permanent
Location: Portsmouth, Hampshire
Industry:
Salary: £17000 - £18000 per annum + Full Company Benefits
Reference: BBBH521001_1551103238
Contact Name: Dynamite Recruitment
Contact Email: contact@dynamiterecruitment.com
Job Published: February 25, 2019 14:00

Job Description

Customer Service Coordinator

£16,000 - £17,000 P/A rising to £22,000 P/A with Company Training + Full Company Benefits!

Monday to Friday - Full Time Hours between 7.30am & 6pm

Please note: the company is relocating from Chichester to Fareham in early 2019!!

Dynamite Recruitment is recruiting for a Customer Service Administrator to join a business who is developing a culture where every employee is tasked with competing against themselves, improving themselves and putting the customer at the centre of the organisation. If you are the kind of person who wants to improve yourself, has an unwavering positive attitude and wants to help people, please read further!

The benefits include:

  • 25 days holiday rising to 30 days + bank holidays!
  • Regular pay increases.
  • Future progression opportunities!

The Role:

  • Dealing with incoming customer queries, liaising with supplies, customers and colleagues to ensure a smooth turnaround for your customers.
  • Processing customer orders, reviewing and raising purchase/sales orders and invoices on the MRP system.
  • Recording delivered goods in to the MRP system and highlighting any discrepancies with suppliers.
  • Working as part of a team, supporting your colleagues and other departments with offering a smooth faultless service.
  • Being customer orientated and offering excellent communication skills at all times.
  • Managing and maintaining information on the database.
  • Monitoring your customers accounts and recognising trends that may result in peaks or falls in your customers forecast.

The Ideal Customer Service Administrator:

  • Will require a good level of competence wit Microsoft Word, Excel and Outlook.
  • Will be educated to GCSE level or equivalent in Maths and English at C level or above.
  • Must be a strong communicator face to face, by phone and email.
  • Will have strong attention to detail, be positive and highly organised in their day to day work.
  • Must have good time management and organisational skills.

For more information, please apply now or contact Amy West at Dynamite Recruitment!!

Key Words: sales, sales administrator, sales administration, sales support, sales coordinator, sales, FMCG, processing orders, order processing, invoicing, stock control, inventory, invoices, credit notes, prices, reports, reporting, emails, queries, admin, customer services, administrator, administrator, full time, MRP,

Dynamite Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.