Customer Service Assistant

Job Title: Customer Service Assistant
Contract Type: Permanent
Location: Fareham
Salary: £18,000 - £20,000
Reference: 1180777
Contact Email:
Job Published: September 06, 2021 11:02

Job Description

Customer Service Assistant
£18,000 - £20,000
8am – 5pm Monday to Friday
  • Holiday entitlement 20 days + 8 bank holidays per year
  • Company pension
  • Free parking
Dynamite Recruitment are pleased to be recruiting for our client based in Fareham that are looking for an experienced Customer Service Assistant to join their team. This is a new role due to continued growth across the business
Primary duties include:
  • Answering inbound calls and emails
  • Handling customers enquiries and being proactive
  • Follow up sales leads and converting them
  • Confirming customers orders and ensuring they are taken correctly
  • General administrative duties
  • Supporting other areas of the business
You will thrive on working in a fast pace environment and be able to effectively communicate with customers, colleagues and other key stakeholders for extended periods of time.
Key skills, experience and/or qualifications required:
  • Excellent I.T skills, specifically in MS excel and outlook
  • Experience in a customer-facing role
  • Customer focussed with ‘can-do’ attitude
  • Excellent verbal and written communication skills
Desirable skills, experience and/or qualifications required:
  • Experience in a similar role
  • Experience in retail customer service
  • Experience as a receptionist/admin assistant
  • Business related qualification (GCSE level minimum)
If this sounds like your next position, please get in touch with Shannon Preston at Dynamite Recruitment on 02392 455422