Customer Service & Marketing Assistant

Customer Service & Marketing Assistant

Job Title: Customer Service & Marketing Assistant
Contract Type: Permanent
Location: Romsey, Hampshire
Salary: £19000.00 - £25000.00 per annum
Start Date: ASAP
Reference: BBBH3815_1499933803
Contact Name: Dynamite Recruitment
Contact Email:
Job Published: July 13, 2017 09:16

Job Description

Customer Service & Marketing Assistant
Part time (20 Hours per week)

£19,000-£ 25,000 PA (pro rata)

I am working on behalf of a very successful and well known company who are currently seeking a customer service / marketing assistant to work within their marketing department. The successful candidate will be part of a vibrant and proactive team, driving forward all aspects of the brand's marketing projects.
Role Responsibilities:

  • Attend promotion meetings with the purchasing team and brief monthly POS to the Junior Graphic Designer
  • Being responsible for the continuous maintenance of member records and dealing directly with customer enquiries.
  • Support the marketing team with other marketing projects as necessary. Including the launch of CRM and website.
  • Monitor forums and communities to listen to what their audience is talking about, then brief content ideas to the marketing team.
  • Responding to all customer enquiries and monitoring social media comments and inboxes to provide a timely response.
  • Responsible for the ordering and distribution of memberships cards.

Essential Skills:

  • Excellent verbal and written communications skills
  • Excellent organizational skills
  • Strong attention to detail
  • Excellent customer service skills

Desired Skills

  • Experience using a CRM system such as Salesforce
  • Experience sending emails using an ESP such as Mailchimp
  • Experience using a website CMS such as Wordpress
  • Experience of working with marketing campaigns


  • Staff discount after 3 months
  • Free parking
  • Company pension after 3 months
  • 31 days' holiday including bank holidays
  • Company Employee Assistant Program

This is a varied and exciting role in which you will work in a busy and motivated team.
If you are looking for a fantastic opportunity within an ambitious and prestigious organisation, I would love to hear from you.

Dynamite Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.