Customer Service & Administrator

Customer Service & Administrator

Job Title: Customer Service & Administrator
Contract Type: Permanent
Location: Portsmouth, Hampshire
Salary: £18000 - £18500 per annum + Additional Benefits
Reference: BBBH41991_1556107595
Contact Name: Dynamite Recruitment
Contact Email:
Job Published: April 24, 2019 13:06

Job Description

Customer Service Administrator

Location: Portsmouth

Salary: £18000 - £18500

Start Date: Immediate start required

Hours of work: Shifts of either 7.30 to 4.30pm or 8.30am - 5.30pm Monday to Friday with the occasional Sunday morning and bank holiday on a rota paid at overtime.

You will start on a 3 month temporary placement , with a view to remain permanent with the company , once this has been completed.

Dynamite Recruitment is proud to be working in partnership with one of the most successful transport and logistic businesses based in Portsmouth. Our client offer a specialist service to their customers and are a leading distributor within the UK

Due to huge success our client is looking to recruit a Customer Service Administrator to join their customer service team immediately

Your main responsibilities as a Customer Service Advisor will be responsible for working as part of a specialist team to assist customers with their needs

key duties will include the following

  • To work closely with specialist teams to assist in managing customers' needs
  • Liaise with customers via email and on the telephone to provide exceptional customer service
  • Support with providing accurate quotations using the internal system
  • Respond professionally to emails
  • Processing of good's to be distributed
  • Liaising with others to manage hazardous goods and clear goods through customs
  • Complete transport related administration.
  • Complaint management where required

The ideal candidate will have:

  • Experience in customer service.
  • Good administration skills and experience
  • Strong attention to detail.
  • Excellent communication skills.
  • Have a flexible "can do" attitude
  • Will ideally be available to start asap

To be considered please submit your CV Immediately

Dynamite Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.