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Customer Service and Administration

Customer Service and Administration

Job Title: Customer Service and Administration
Contract Type: Permanent
Location: Portsmouth, Hampshire
Industry:
Salary: Negotiable
Reference: BBBH27401_1511534793
Contact Name: Dynamite Recruitment
Contact Email: contact@dynamiterecruitment.com
Job Published: November 24, 2017 14:46

Job Description

Customer Services and Administrator

This is a position that will begin on a temporary basis however will develop into a permanent position for the right person .

We are therefore looking for individuals who would like this position on a permanent basis .

Location: Waterlooville

Hours of work: Monday to Friday 8.30am to 4.30pm

Salary: £8.00 per hour whilst temporary

£15500- £16000 when permanent

Dynamite recruitment are working in partnership with a specialist independent business based in the Waterlooville area .

Due to huge success our client face a very busy period and are looking for a customer service advisor to join the already successful team


As a Customer Service Advisor and Administrator you will be responsible for the following

  • Acting as a helpdesk and main point of contact for customers via email and on the telephone
  • Providing assistance and offer support where possible
  • Transfer enquiries were unable to help the customer
  • Liaise with third parties to assist your customer via email and on the telephone
  • Receiving and inputting applications for a range of clients, using the company's own in-house developed data entry systems.
  • Determining which applications can be accepted or rejected against clearly define scheme rules.
  • Filing hard copy application forms and validation documents.

The ideal candidate will have

  • Excellent customer service skills and experience
  • Will ideally have experience of dealing with customers via the telephone
  • Must have excellent attention to detail
  • Must have good data entry / administration skills and experience

To be considered please submit your CV Immediately

#graduate , data entry , call centre , customer service

Dynamite Recruitment Solutions Ltd is acting as an Employment Business in relation to this vacancy.