Customer Service Advisor-Claims

Job Title: Customer Service Advisor-Claims
Contract Type: Permanent
Location: Fareham
Salary: Full Time
Reference: 1326057
Contact Name: Jess Martin
Contact Email:
Job Published: October 18, 2022 21:00

Job Description

Dynamite Recruitment is currently looking for a Customer Service Advisor/Claims Handler to join our client based in Wickham! Our client, who specialises in the Financial Services Industry, is keen to speak with candidates who have previous Customer Service experience and looking for their next step up in their career. 
Salary is £20,000- £25,000 base salary - Depending on experience 
* Performance-related bonus
* 24 days Holiday plus additional Bank holidays
* Ongoing professional development support
* Free well-being, health cover

The duties of the role:
* Handle general customer enquiries relating to their insurance policies 
* Process any mid-term adjustments and renewals administration
* Cross-sell other areas of the business to customers when needed
* Processing customer's claims and assisting with any queries they may have 
* Produce reports and complete all admin-related tasks 
Experience needed:
* Previous experience working in a similar Claims Handler/Customer Service Advisor role within the financial services industry will be a huge advantage. Other office-based experience will also be considered- full training is provided
* Must be a strong communicator both written and verbal & with strong PC skills
* Ability to take initiative and take on new challenges 
* Remains customer focused and delivers high-quality customer service 
For more information on this position, please apply with your CV today or get in contact with Jess Martin at Dynamite Recruitment. 

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