Customer Service Advisor

Job Title: Customer Service Advisor
Contract Type: Contract
Location: Andover
Reference: 776420
Contact Email:
Job Published: July 09, 2020 17:15

Job Description

Customer Service Advisor
Full Time- 12 Month Fixed Term Contract
£19,000- £21,000 P/A
Free on site parking
Pension Scheme
33 Days Annual Leave
Staff Discount!!
Dynamite Recruitment is delighted to represent an exciting and vibrant company in recruiting some Customer Services Advisors to join their team in Andover. This is a two stage interview and both will be held via Microsoft Teams.

The Role:
Handle a variety of incoming calls, face to face enquiries, emails and web-chat
Responding to all customer enquiries and questions
Ensure the customers database is updated correctly
Process returns and communicate with the customers effectively, managing their expectations
Work collectively as a team making sure all customers receive a high level of service
Communicate with internal departments when needed
Carry out adhoc duties which may be requested when needed
The Ideal Candidate:
You must have office based customer service experience to be considered for this role!
You will need to have solid knowledge of using all Microsoft packages, especially Excel!!
You must be a team player, everyone pitches in to help!
You must actively listen and be proactive, using your own initiative
For More Information, Please Get in Contact With Jess Martin at Dynamite Recruitment ASAP!!!