Customer Service Advisor

Job Title: Customer Service Advisor
Contract Type: Permanent
Location: Basingstoke, Hampshire
Salary: Up to £17500.00 per annum
Reference: BBBH6488_1575471792
Contact Name: Fran Curtis
Contact Email:
Job Published: December 04, 2019 15:03

Job Description

Call Handler / Customer Service Advisor
Location: Basingstoke
Salary: £17,500 per annum + benefits
Full Time Permanent
Monday to Friday : 9.00am to 5.00pm

Dynamite Recruitment is currently working in partnership with a well established business based in the Basingstoke area of Hampshire.

You will be responsible for assisting your customers via the telephone with their enquiries. You will take information and log the details accurately onto the internal system and be focused on customer service at all times.

As a call handler you will be responsible for :

  • Receiving a high volume of inbound calls from customers
  • Imputting data onto the CRM system
  • Updating systems accurately
  • Demonstrating a high level of customer service

Experience & skills :

  • Good communication and interpersonal skills
  • Excellent customer service
  • Good telephone manner

It is not essential that you have call handler experience however experience in a customer service role is desirable. If you have worked in retail, hospitality or customer service this would be a fantastic opportunity for you with full training and further progression.

To be considered please submit your CV ASAP !

Dynamite Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.