Customer Service Advisor

Job Title: Customer Service Advisor
Contract Type: Permanent
Location: Portsmouth, Hampshire
Salary: £16000 - £16200 per annum
Reference: BBBH6373_1572519872
Contact Name: Fran Curtis
Contact Email:
Job Published: October 31, 2019 11:04

Job Description

Customer Service Advisor

Location: Portsmouth

Hours :37.5 hours per week Monday to Friday

Salary: £16,000 - £16100 Plus great benefits

Dynamite recruitment is proud to be working with a very well-established award-winning business who are based in Portsmouth

Due to changes within the business our client is looking to recruit a Customer Service Advisor to join their specialist team

As a Customer Service Advisor you will be responsible for supporting the business with all round Customer Service and Administration.

Your duties will include the following:

  • Dealing with incoming customer contact and enquiries via email and on the telephone
  • Directing enquiries to the relevant people within the business
  • Dealing with sales enquiries, including follow-up calls to customers
  • To process orders and manage client needs
  • Sending out documentation
  • Manage stock
  • To complete administration which includes, updating the internal CRM system, typing and sending of letters and emails, managing documents

The ideal candidate will have / be:

  • Excellent organisational skills
  • Self motivated
  • Strong time management and prioritisation skills
  • An ability to work alongside employees, managers and customers/clients at all levels
  • Excellent communication skills
  • High level of literacy and numeracy
  • Will be competent in using Microsoft Office packages including Microsoft Access
  • SAP experience would be desirable although not essential
  • Ability to demonstrate good self-organisational and communication skills

To be considered please submit your CV Immediately

Dynamite Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.