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Customer Service Advisor

Job Title: Customer Service Advisor
Contract Type: Permanent
Location: Chichester, West Sussex
Industry:
Salary: Up to £18000.00 per annum + excellent benefits
Start Date: ASAP
Reference: BBBH5888_1560860411
Contact Name: Dynamite Recruitment
Contact Email: contact@dynamiterecruitment.com
Job Published: June 18, 2019 13:20

Job Description


Customer Service Advisor
Location : Chichester
Salary : £18000 plus fantastic benefits
Benefits include:-

  • Free use of a mini bus to and from Chichester to assist you in travelling to work
  • Free car parking for those who drive
  • Pay increases and bonuses on a regular basis
  • Career development and progression
  • Free fully equipped gym onsite (including Tennis Court, Pool Table and Table Tennis)
  • Free international travel insurance
  • Simply Health Care plan
  • Company Pension
  • 28 raising to 38 days annual leave over a period of time
  • Onsite doctors and nurses
  • Eye care vouchers

Hours:
37.5 hours per week, 8-4pm, 9-5pm, 10-6pm, 12-8pm on a rostered pattern, weekends also involved with days in lieu given back.

Dynamite recruitment is proud to be working in partnership with a very well established insurance related business based in the Chichester area
Due to growth our client is looking to recruit Customer Service Advisors to join their customer service team

As a Customer Service Advisor you will be responsible for assisting customers who have an emergency and require assistance with their claim immediately
You will be required to deal with a variety of customers and need to adapt to them quickly whilst providing reassurance and assisting to their need

It's a very varied position and offers great opportunities long term!!!

Key Duties will include

  • Assisting customers with their needs via the telephone
  • Providing reassurance to customers who will have an emergency and require immediate help
  • Liaising with both internal and external contacts to assist with the enquiry
  • Proofing of legal documentation
  • Typing and sending of important information
  • Providing excellent customer services
  • Creating documents and claims using the internal system

The ideal candidate

  • Must be able to adapt to a wide variety of customers
  • Will have previous office customer service experience , insurance, travel or medical experience
  • Will have excellent attention to detail
  • Will have good administration skills and be competent in using Microsoft Office
  • Will be organised
  • Will be able to work in a pressured environment
  • Will be able to multitask

Dynamite Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

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