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Customer Service Advisor

Job Title: Customer Service Advisor
Contract Type: Permanent
Location: Chichester
Industry:
Reference: 1293388
Contact Name: Lily Goodall
Contact Email: lily.goodall@dynamiterecruitment.com
Job Published: July 07, 2022 11:01

Job Description

Customer Service Advisor  
 
Location: Chichester
 
Salary : £21,500 - £24,000
 
Hours : Monday – Friday 37.5 Shifts between 7:45am – 8:15pm
Must be able to work 1 in 3 Saturdays
 
 
Benefits:
Discount on your home and motor insurance
Salary supplements for using an additional language
20 days holiday a year, plus 8 days bank holiday (incremental increase with each year's service)
Annual Bonus scheme
Fully equipped gym and other social club facilities
Free on-site parking
Free home working equipment
Free Health Cash Plan for cover towards treatment for dental, prescriptions, and many more
Free annual travel insurance (subject to qualifying criteria)
 
Dynamite Recruitment are pleased to be recruiting for our client based in Chichester that are looking to recruit an experienced customer service assistant to join the business at this busy and demanding time.
 
Our client is an award winning company, who strive to put the customer at the heart of what they do.  
 
As a Customer Service Advisor you will be responsible for:
  • Managing incoming calls and emails
  • Handling new and existing customer enquiries
  • Prioritizing critical tasks
  • Creating, assessing, and covering outpatient assistance cases under set criteria
  • Creating and evaluating claims that require invoice payment
  • Establishing and entering accurate financial information on to case management system
  • Making payments to customers and suppliers within set criteria
 
 
Ideally as a Customer Service Advisor you will have:   
  • A ‘can-do’ attitude and be a strong team player
  • Be self-motivated
  • A flexible approach to work
  • Excellent communication skills, with a strong customer focus
  • Ability to work on own initiative and take ownership
  • Empathy and listening skills
 
Apply now for immediate response   INDDYN