Customer Service Advisor

Job Title: Customer Service Advisor
Contract Type: Temporary
Location: Bournemouth
Salary: £10 per hour
Reference: 1273061
Contact Name: Fran Curtis
Contact Email:
Job Published: May 06, 2022 17:01

Job Description

Customer Service advisor – Immediate start
Start Date: Immediate
Location: Bournemouth
Salary:£10.00  per hour  based on a 37.5 hours a week
This is a temporary position to start with, with a view to remain permanently should you want to consider that 
Hours of work: 37.5 hours per week, 8-4pm, 9-5pm, 10-6pm, 12-8pm and 1-9pm on a rostered pattern, weekends also involved with days in lieu given back.
Dynamite recruitment is proud to be working in partnership with a very well established insurance related business based in the Bournemouth area.
Due to growth our client is looking to recruit Customer Service Advisors to join their customer service team.
As a Customer Service Advisor you will be responsible for assisting customers who have an emergency and require assistance with their claim immediately.
You will be required to deal with a variety of customers and need to adapt to them quickly whilst providing reassurance and assisting to their needs.
Key Duties as a customer service advisor will include-
  • Assisting customers with their claims on the telephone 
  • Providing reassurance to customers who will have an emergency and require immediate help 
  • Ensuring customers who aren't covered are informed as the first opportunity
  • Processing valid claims without delay
  • Providing excellent customer services
  • Providing solutions to customers problems
The ideal customer service advisor -
  • Must be able to adapt to a wide variety of customers
  • Will have previous customer service experience
  • A Clear telephone manner
  • Will have excellent attention to detail
  • Will have good administration skills and be competent in using Microsoft Office
  • Will be organised
  • Will be able to work in a pressured environment
  • Will be able to multitask
To be considered please submit you CV immediately / contact Fran Curtis