Customer Service advisor – Immediate start
 
Start Date: Immediate
 
Location: Bournemouth
 
Salary:£10.00  per hour  based on a 37.5 hours a week
 
This is a temporary position to start with, with a view to remain permanently should you want to consider that 
 
Hours of work: 37.5 hours per week, 8-4pm, 9-5pm, 10-6pm, 12-8pm and 1-9pm on a rostered pattern, weekends also involved with days in lieu given back.
 
Dynamite recruitment is proud to be working in partnership with a very well established insurance related business based in the Bournemouth area.
 
Due to growth our client is looking to recruit Customer Service Advisors to join their customer service team.
 
As a Customer Service Advisor you will be responsible for assisting customers who have an emergency and require assistance with their claim immediately.
 
You will be required to deal with a variety of customers and need to adapt to them quickly whilst providing reassurance and assisting to their needs.
 
Key Duties as a customer service advisor will include-

• Assisting customers with their claims on the telephone 
• Providing reassurance to customers who will have an emergency and require immediate help 
• Ensuring customers who aren't covered are informed as the first opportunity
• Processing valid claims without delay
• Providing excellent customer services
• Providing solutions to customers problems

 
The ideal customer service advisor -

• Must be able to adapt to a wide variety of customers
• Will have previous customer service experience
• A Clear telephone manner
• Will have excellent attention to detail
• Will have good administration skills and be competent in using Microsoft Office
• Will be organised
• Will be able to work in a pressured environment
• Will be able to multitask

 
To be considered please submit you CV immediately / contact Fran Curtis
 
INDDYN