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Customer Service Advisor

Job Title: Customer Service Advisor
Contract Type: Permanent
Location: Hertfordshire
Industry:
Reference: 1176007
Contact Email: contact@dynamiterecruitment.com
Job Published: August 18, 2021 17:34

Job Description

Dynamite Recruitment is delighted to represent our client in recruiting a Customer Service Advisor to join their team in Stevenage.

My client specialises in Financial Services and they are a market leader in their industry.
Full Time, Permanent- Monday to Friday 9am to 5pm
Salary up to £21,000 (depending on Financial Services experience)
Monthly Team Bonus Included!!

Bonus scheme + full company benefits
Ideally, the successful candidate will have a Financial Services background i.e. Insurance but this is not essential!

 The duties of the Customer Service Advisor :
  • Handling inbound and outbound calls, understanding each customer's needs and requirements
  • Ensuring all customers have been spoken to within a timeframe
  • Processing all activities such as renewals and new business quotations
  • Maintain all clients records
  • Handling complaints when they arise
  Experience needed:
  • Office-based Customer Service experience is essential for this role- ideally from a financial services background!
  • Have worked within a fast-paced environment and can handle the pressure!
  • You need to be resilient, have a positive attitude with a good sense of humor
For more information, please contact Jess Martin at Dynamite Recruitment!
Jessica.martin@dynamiterecruitment.com

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