Customer Service Advisor

Job Title: Customer Service Advisor
Contract Type: Permanent
Location: Southampton
Reference: 1157352
Contact Email:
Job Published: September 13, 2021 15:46

Job Description

Dynamite Recruitment is working with a reputable, national organisation that is now seeking some Customer Service Advisors to join their head office based in Southampton.
We are looking for enthusiastic and motivated individuals to join their busy and customer-focused team, this is a fantastic opportunity for individuals wanting a stable and fulfilling career within an industry-leading and expanding company.
The duties of the Customer Service Advisor:
  •  Dealing with all telephone-based enquiries from tenants
  • Arranging for property maintenance to be carried out for existing tenants whose properties need repair
  • Scheduling engineers where required
  • Speaking with customers regarding their situation and managing customers’ expectations thoroughly
  • Dealing with queries in relation to contracts and tenancy agreements
  • Producing inventories and dealing with end of agreement queries such as deposits etc
  • Handling computer-based tasks and data entry responsibilities, ensuring all information inputted onto the system is completed with high levels of accuracy and administration tasks are handled with care.
Experience required:
  • Any office-based experienced will be required!! Any experience in lettings or similar roles would be a huge advantage!!
  • Ideally would have worked in Facilities, Maintenance, or Scheduling
  • Must be a strong communicator both written and verbal
  • Ability to prioritise your own workload and handle many tasks at one time
For more information, please apply with an updated copy of your CV and contact Dynamite Recruitment