Customer Service Advisor
|Job Title:||Customer Service Advisor|
|Contact Name:||Jess Martin|
|Job Published:||February 27, 2021 17:31|
£18,000-£25,000 P/A- Depending on Experience
Full Time- Permanent – Working from home and office!
Please see hours below
Dynamite Recruitment is currently seeking an experienced Customer Service Advisor to join one of our clients based in Portsmouth.
Acting as first point of contact for customers, handling all incoming calls.
Dealing with the customers enquiries, assisting with complaints.
Making outbound calls to collect payments.
Discussing financial solutions with customers.
Ensure all information is updated and correct.
You will be required to work 37.5 hours during the week. The department is open Monday to Friday 8am to 8pm and Saturdays 9am to 5pm.
The Ideal Candidate:
Must experience working within an office-based environment, having dealt with collections- this is essential!!
Will have strong negotiation skills, be confident when discussing payments and be a quick problem solver.
Will be computer literate with great verbal and written communication skills.
Will have knowledge of FCA regulations.
For more information, please apply now and contact Jess Martin at Dynamite Recruitment!