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Customer Service Administrator

Customer Service Administrator

Job Title: Customer Service Administrator
Contract Type: Permanent
Location: Portsmouth, Hampshire
Industry:
Salary: £17000.00 - £18000.00 per annum
Reference: BBBH5519_1551457918
Contact Name: Dynamite Recruitment
Contact Email: contact@dynamiterecruitment.com
Job Published: March 01, 2019 16:31

Job Description


Customer Service Administrator
Salary: £17,000 which will increase after probation!
Hours of work: Core business hours Monday to Friday
Location: the company is relocating from Chichester to Fareham in early 2019!!


Dynamite Recruitment are delighted to be recruiting a Customer Service Administrator for a leading distributor within the FMCG industry! This is an exciting opportunity for an individual to join a fast-growing, vibrant team and gain new office skills!


Individuals in FMCG retail or hospitality is highly recommended to apply to this position!

The benefits include:

  • 25 days holiday rising to 30 days + bank holidays!
  • Regular pay increases.
  • Team incentives, days and nights out paid by the company!
  • Future progression opportunities!
  • Free parking.


The Role:

  • Dealing with incoming customer queries, liaising with supplies, customers and colleagues to ensure a smooth turnaround for your customers.
  • Processing customer orders, reviewing and raising purchase/sales orders and invoices on the MRP system.
  • Working as part of a team, supporting your colleagues and other departments with offering a smooth faultless service.
  • Being customer orientated and offering excellent communication skills at all times.
  • Managing and maintaining information on the database.
  • Monitoring your customers' accounts and recognising trends that may result in peaks or falls in your customers forecast.


The Ideal Candidate:

  • Will require a good level of competence with Microsoft Word, Excel and Outlook.
  • Will be educated to GCSE level or equivalent in Maths and English at C level or above.
  • Must be a strong communicator face to face, by phone and email.
  • Will have strong attention to detail, be positive and highly organised in their day to day work.
  • Must have good time management and organisational skills.


To be considered for this exciting opportunity, please submit your CV and then contact Amy at Dynamite Recruitment

Key words: waitress, waiter, store assistant, sales assistant, stock replenisher, FMCG, office admin*, sales admin*, coordinator, administrator, representative, client services, data entry, order processor, processing orders, advisor

Dynamite Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.