Inbound Customer Service Representative
Location: Chandlers Ford - Southampton
These role's will be on Temporary to Permenant
Hours of work:
Set shifts 2pm to 8pm Monday and Tuesdays and 2.30pm to 8.30pm Wednesday, Thursday and Fridays. Plus, every other Saturday 12pm - 5pm when you work a Saturday you can choose to have either the Wed, Thurs or Fri off.
Start date: Monday 19th August and must be available to attend 100% of the six week training
Assessment centre at 16.30 on Tuesday the 13th August 2019 which can take around 2.5 hours
Training Hours: Monday to Friday 08:30 till 14:30 for 6 weeks then go to their fixed shift pattern
Benefits: 23 Days Holiday, Christmas Bonus, Bikes for Work, Company Health Plan, Discounted Gym Memberships, Subsidised Canteen, Bluestar Bus Discount, Free Football Ticket Giveaways
Dynamite Recruitment are delighted to be working in partnership with a very well-established business based in Chandlers Ford. Due to huge success throughout 2019, our client is now looking to expand across the business
As a Customer Service Representative you will be receive inbound calls and act as the first point of contact for all customers to provide aftercare and assist them with all queries.
This is an ideal role for a graduate or candidate who is looking to start a career within progressive organisation. Due to our rapid expansion, our client encourages and supports career development internally, and many of their advisors progress to other roles within the company.
- To receive inbound calls from customers and assist them with a variety of queries.
- Confidently use the in-house switchboard system and liaise between the different departments.
- Be able to turn-around and resolve all customer complaints.
- Accurately update customer accounts.
The ideal candidate:
- Professional and excellent telephone manner.
- An enthusiastic and proactive approach to your work
- Strong communication.
#customer service, administration, hospitality, graduate, call centre, retail, chandlers ford
Dynamite Recruitment Solutions Ltd is acting as an Employment Business in relation to this vacancy.