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Customer Service

Job Title: Customer Service
Contract Type: Contract
Location: Fareham
Industry:
Salary: £18,200.00 per annum
Start Date: 7th December 2020
Reference: 63020500
Contact Name: Fran Curtis
Contact Email: contact@dynamiterecruitment.com
Job Published: May 18, 2021 09:16

Job Description

Customer Service Advisor

Temporary position with an immediate start – Minimum of 3 months
We also have temporary to remain permanent positions after a 3 month period

Salary:  £8.75 -9.00 per hour
Full time : 40 hours per week
Start date : Immediate start

Thorough training will be given
You will need to be available to work shifts between 8am and 9pm on a rota basis – you will work one late shift every 5 weeks
You will need to be flexible to work one in three Saturdays or Sundays   - you will NEVER work both days over a weekend 

Dynamite Recruitment is delighted to be partnering with a very well established and hugely successful business who are based in the Fareham and Southampton area

Our client provide a specialist service and due to a busy period we are now looking for Customer Service Advisors to join their business asap
Due to a busy period our client is looking for temporary customer service advisors to join the team Immediately

As a Customer Service Advisor / Call Centre Advisor you will be responsible for :
  • Handling a variety of incoming calls from customers in a call centre environment
  • Speaking with customers regarding their situation and managing customers’ expectations thoroughly
  • Responding to emails professionally
  • Speaking with third parties and internal and external colleagues to coordinate on behalf of the customer
  • To proof read and adjust legal documentation
  • Administration : Ensuring all information inputted on to the system is done with high levels of accuracy and administration tasks are handled with care.
The Ideal Candidate:
  • Will have some form of customer services experience from ANY industry including hospitality, retail, care work, education, NHS, sales, call centres, contact centres and office environments!!
  • Will be customer focused and self-motivated to work to get calls answered quickly and effectively!
  • Will have enthusiasm and the want to go the extra mile for the customer
  • Must have a good eye for detail and competent IT skills!
  • Needs to be able to work a shift rota
  • If committing to a temporary only contract you must be able to for a minimum of 3 months
For more information on this opportunity, please apply now or contact Fran Curtis at Dynamite Recruitment!!
Key words , call centre , customer service, administration , helpdesk , customer support