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Customer Service

Customer Service

Job Title: Customer Service
Contract Type: Temporary
Location: Gatwick, West Sussex
Industry:
Salary: £18000 - £20000.00 per annum
Start Date: ASAP
Reference: BBBH3966_1530116870
Contact Name: Dynamite Recruitment
Contact Email: contact@dynamiterecruitment.com
Job Published: June 27, 2018 17:27

Job Description


Customer Services Coordinator

Salary: £19800 plus great benefits

Location: Gatwick

Hours of work: 09:00am to 18:00pm Monday to Friday

This is a temporary to start asap and may lead to a permanent position for the right person


Dynamite Recruitment is currently recruiting for an industry leading business that are looking for an enthusiastic Customer Service Executive and Coordinator to join their team.


You will support business customers on the telephone daily with general needs and see the process through to completion. This will include liaising with third parties to schedule and plan routes and deliveries and manage any issues that may arise during this time


Key duties will include the following

  • Assisting customers via email and on telephone, and working to offer a high level of customer services
  • Handling incoming calls with a friendly and positive manner and dealing with all requests efficiently
  • Adding and changing data on the company's internal systems
  • Liaise with other colleagues in the other service centres located across the UK
  • Answering any invoicing or delivery queries
  • Data entry and administrative tasks
  • Handling complex and pressured situations calmly and confidently
  • Ensuring customers get promised call backs and email correspondence
  • General office duties


The Ideal Candidate:

  • Must have previous customer service experience from an office based/control centre environment
  • Must have strong IT skills and been accurate when typing/doing administrative tasks
  • Must have a strong telephone manner and be used to managing customer relationships
  • Needs to be flexible in order to take on any extra tasks at short notice or commit to overtime if required
  • MUST be available to start Immediately


To be considered please submit your CV Immediately

Dynamite Recruitment Solutions Ltd is acting as an Employment Business in relation to this vacancy.