Customer Onboarding

Job Title: Customer Onboarding
Contract Type: Permanent
Location: Chichester
Reference: 987734
Contact Email:
Job Published: November 16, 2020 17:31

Job Description

Customer Onboarding Associate – IT Sector
Chichester/ Home Working
Full Time- Permanent
£25k-£30k Depending on Experience
Flexible Working Hours
Do you have experience working within a Digital/eCommerce business?
Do you have an understanding of SQL and Linnworks? If the answer is YES then get in touch today!!
Dynamite Recruitment is currently working with an exciting and innovative business based in Chichester who is currently seeking an experienced Customer Onboarding Associate to join their growing team.
The Role:
Adapt systems and interfaces to meet the client’s needs.
Following the pre-sales stage, you will produce and implement the software solutions for the client.  
Produce project documentation, implementation, and test plans.
Carry out system onboarding, configuring client accounts, and interfacing these with other systems.
Assist with troubleshooting issues both over the phone and in person.
Work and support a variety of web-based applications.
Ensure clients of the logic of the data provided for the implementation of eCommerce solutions.  
Work closely with internal and external teams to resolve issues accordingly.
The Ideal Candidate:
Will have solid experience working within Customer Onboarding or similar role.
Ideally, have experience with Linnworks and SQL- a huge advantage!
Will need to have some understanding of SFTP/FTP interfaces.
You’ll need to be able to troubleshoot multiple issues.
Have sound knowledge of working with proxies and firewalls.
You will have excellent communication skills!
If you know any European languages- this would be hugely advantaged!
For More Information, Please Apply Now or Contact Jess Martin at Dynamite Recruitment!
Keywords: onboarding, platform, pre-sales, software implementation, software solutions, systems, eCommerce, digital, plans, test plans, projects, technology stack, linnworks, SQL, firewalls, proxies, FTP, SFTP, troubleshooting, infrastructure,

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