Customer Coordinator

Job Title: Customer Coordinator
Contract Type: Permanent
Location: Gosport
Reference: 1300699000
Contact Name: Fran Curtis
Contact Email:
Job Published: August 02, 2022 23:00

Job Description

Customer Support/Sales Administrator
Location: Fareham/Gosport
Salary: £23k to £24k 

Hours: Full time hours of 40 hours a week - between 7:30am-5:30pm (Mon – Fri)
Dynamite Recruitment is proud to be working in partnership with an award-winning company based in the Fareham area.
Due to an extremely busy time our client is looking to bring some additional support to the operation support team.
As a Customer Support & Sales administrator you will work as part of a team to manage a list of suppliers to ensure that deadlines / contracts are met
As a Customer Support and Sales Administrator you will be responsible for the following:
  • Supporting a specialist team with the management of their customers needs 
  • Supporting a team with all round administration 
  • Liaising with customers via email and on the telephone
  • Liaising with suppliers and third parties tp manage customers needs 
  • Dealing with order confirmations
  • Providing quotations 
  • Coordinate delivery/collection.
  • Chase customers on non-returned items.
  • Create and send out customer welcome packs.
  • Take inbound calls from customers and suppliers.
  • Follow up with third parties 
  • Ensure all emails internally and externally have been managed with professionalism.
  • Provide general administration tasks which include updating the internal system , typing and sending of contracts and documents , uploading documents and raising POs 
The ideal Customer Support / Sales Administrator will have / be
  • Good communication skills
  • Will have had experience in supporting customers from start to finish 
  • Will have previous customer service experience 
  • Will be confident in dealing with various people 
  • Will be able to challenge decisions where deadlines may not be met
  • Excellent communication and interpersonal skills.
  • IT literate and articulate.
  • Be proactive in managing your workload.
  • Good attention to detail.
  • Previous experience working in a fast-paced office environment.
  • Have strong organisational skills.
  • Will have good administration skills 
  • Will be competent in using Microsoft office 
If you are interested please apply immediately or call Sabrina/Fran on 02392455422.