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Customer Account Manager

Customer Account Manager

Job Title: Customer Account Manager
Contract Type: Permanent
Location: Southampton, Hampshire
Industry:
Salary: £20000.00 - £21000.00 per annum + Bonus & Benefits
Start Date: ASAP
Reference: BBBH4526_1522742366
Contact Name: Dynamite Recruitment
Contact Email: contact@dynamiterecruitment.com
Job Published: April 03, 2018 08:59

Job Description

Customer Account Manager - Southampton

£££Salary Depending on Experience + Bonus & Excellent Benefits!!

Full Time - Monday to Friday - 9am to 5pm

Dynamite Recruitment is delighted to represent this corporate client in recruiting a Customer Account Manager to join their Southampton based team. This company work nationwide and they are a market leader in their industry, as well as being one of the largest companies to provide this type of product.

The Role:

  • Look after and manage a large range of clients and work towards ensuring as higher retention rate as possible
  • Contact customers to talk through renewals and the benefits of remaining with the company
  • Upsell and cross sell products where possible and appropriate to ensure maximum revenue generation
  • Handle any new business enquiries and convert in to new business sales where possible
  • Adhoc project and administration work

The Ideal Candidate:

  • Will have previous customer service & account management skills ideally from a financially regulated or financial services organisation such as insurance, banking or claims!!!
  • Must have confident skills in Word & Excel.
  • Must have the ability to work under pressure and to tight deadlines.
  • Needs to have effective communication skills (written & verbal.)
  • Should be able to build effective long lasting relationships.
  • Any knowledge of private medical, health or general medical insurance would be a huge advantage!
  • Will be able to identify and deliver alternative solutions and encourage retention wherever possible.

This is fantastic opportunity for an experienced Account Manager looking for that next step in their career. The company offer amazing benefits, career progression opportunities, a competitive salary structure and plenty of performance related bonuses!

For more information, please contact Abby Neal at Dynamite Recruitment or apply now!!

Key Words: account manager, account management, financial services, insurance, banking, claims, investments, FCA, PMI, medical, health, sales, retention, customer services, upselling, cross selling, telephones, office based, client relationship manager,

Dynamite Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.