Client Service Administrator

Job Title: Client Service Administrator
Contract Type: Permanent
Location: Hampshire
Reference: 634967
Job Published: February 24, 2020 16:15

Job Description

Client Service Administrator 
Salary: £18,000 which will increase after probation! 
Hours of work: 8.30am - 5.30pm, Monday to Friday
Location: the company is relocating from Chichester to Segensworth in spring 2020!!
Dynamite Recruitment are delighted to be recruiting a Client Service Administrator for a leading distributor within the FMCG industry! This is an exciting opportunity for an individual to join a fast-growing, vibrant team and gain new office skills!
Individuals in FMCG retail or hospitality is highly recommended to apply to this position! 
The benefits include:
  • 25 days holiday rising to 30 days + bank holidays!
  • Regular pay increases.
  • Team incentives, days and nights out paid by the company!
  • Future progression opportunities!
  • Free parking.
The Client Service Administrator will be:
  • Dealing with incoming client queries, liaising with suppliers, customers and colleagues to ensure a smooth turnaround for your customers.
  • Managing and building relationships with a portfolio of client accounts within the travel industry
  • Processing client orders, reviewing and raising purchase/sales orders and invoices on the MRP system.
  • Working as part of a team, supporting your colleagues and other departments with offering a smooth faultless service.
  • Being customer orientated and offering excellent communication skills at all times.
  • Managing and maintaining information on the database.
  • Monitoring your clients accounts and recognising trends that may result in peaks or falls in your customers forecast.
The Ideal Client Service Administrator:
  • Will require a good level of competence with Microsoft Word, Excel and Outlook.
  • Will be educated to GCSE level or equivalent in Maths and English at C level or above.
  • Must be a strong communicator face to face, by phone and email.
  • Will have strong attention to detail, be positive and highly organised in their day to day work.
  • Must have good time management and organisational skills.
To be considered for this exclusive opportunity, please submit your CV and then contact Amy at Dynamite Recruitment! 

Key words: admin*, coordinator, representative, advisor, controller, call handler, inbound, outbound, contact centre, call centre, front of house, orders, receipts, purchase orders, invoices, trends, travel, order processing, order processor, KPI, portfolio