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Vacancy Title: Claims Handler- no experience needed
Contract Type: Permanent
Location: Eastleigh
Industry:
Salary: 18,700
REF: 1229285
Contact Name: Jess Martin
Contact Email: contact@dynamiterecruitment.com
Vacancy Published: 7 days ago

Vacancy Description

Dynamite Recruitment is delighted to represent this corporate client in recruiting a Customer Service/Claims Handler to join their Eastleigh team. Full-time and part-time hours are considered. Please disclose which hours you require at the telephone call stage. 
 
Starting salary £18,700 rising to £23,000 P/A
NEW EMPLOYEE BONUS- £1000 extra in your first pay just for joining!!! 
 
Shift pattern working Monday to Friday- between 8am to 8pm
You will also be required to work 1 in 3 weekends, either Saturday or Sunday (you will never work both) this will be 9am to 5pm.
You will get a day off in the week when working the weekend shift
 
This is a fantastic opportunity for someone looking for their first office-based customer-focused role or for someone who is looking to continue their career within customer services!!
 
The Role:
  • Handle a variety of incoming calls, answering queries and questions relating to customers insurance policies
  • Ensuring that data protection checks are run on each customer calling in.
  • Handling each claim appropriately, escalating it when needed. 
  • Manage customer expectations realistically.
  • Liaising with internal and external teams with strong and effective communication.
  • Overcoming objections and ensuring the customer receives a fantastic service
The Ideal Candidate:
  • Will have some form of customer services experience from ANY industry including hospitality, retail, care, front of house, call centres, contact centres, and office environments!!!
  • Will be customer-focused with great communication skills and good attention to detail.
  • Must have good basic IT skills and strong written literacy skills.
  • Will be educated to GCSE level or equivalent in both Maths and English. 
For more information, please apply now and contact Jess Martin or Olivia Haggarty at Dynamite Recruitment!!
Jessica.martin@dynamiterecruitment
 
INDDYN