Case Handler - Hybrid

Job Title: Case Handler - Hybrid
Contract Type: Permanent
Location: Chichester
Reference: 1293388001190
Contact Name: Fran Curtis
Contact Email:
Job Published: October 04, 2022 13:27

Job Description

Case Handler  - Remote and Hybrid work available 
Location: Chichester, although once you are fully trained you will be offered the opportunity to work hybrid or fully remote 
Salary : £23,500 - rising to £26500 
Plus fantastic benefits 
  • Should you speak another language you can earn an additional sum of between £948 and £2061 on top of your basic salary
  • 6 thorough weeks of training
  • Free Pizza ,fruit  Ice cream and breakfasts
  • Hybrid working opportunities
  • Free on-site parking 
  • Free Health Cash Plan for cover towards treatment for dental, prescriptions, and many more.
  • Free annual travel insurance (subject to qualifying criteria)
  • Discount on your home and motor insurance
  • Salary supplements for using an additional language
  • Generous pension contribution
  • Annual Bonus scheme of approx. 5%
  • Fully equipped gym and other social club facilities
Hours : Monday – Friday 37.5 Shifts between 7:45am – 8:15pm
Must be able to work 1 in 3 Saturdays
you will be given a rota 6 weeks in advance 
Dynamite Recruitment are pleased to be recruiting for our client based in Chichester that are looking to recruit an experienced case handler to join the business at this busy and demanding time.
Our client is an award winning company, who strive to put the customer at the heart of what they do.  
As a Insurance Case Handler you will be responsible for:
  • Managing incoming calls and emails
  • Handling new and existing customer enquiries
  • Prioritizing critical tasks
  • Creating, assessing, and covering outpatient assistance cases under set criteria
  • Creating and evaluating claims that require invoice payment
  • Establishing and entering accurate financial information on to case management system
  • Making payments to customers and suppliers within set criteria
Ideally as am Insurance Case Handler you have / be
  • MUST have had previous experience within Insurance or financial services 
  • if you have experience as a case handler this would warrant a higher salary of up to £26500
  • A ‘can-do’ attitude and be a strong team player
  • Will have previous experience of managing customers on the telephone 
  • Be self-motivated
  • A flexible approach to work
  • Excellent communication skills, with a strong customer focus
  • Ability to work on own initiative and take ownership
  • Empathy and listening skills
Apply now for immediate response   INDDYN