Call Handler

Job Title: Call Handler
Contract Type: Temporary
Location: Fareham
Reference: 1212969
Contact Name: Fran Curtis
Contact Email:
Job Published: July 14, 2022 09:15

Job Description

Call Handler/ Administrator
Location: Fareham / Southampton area  
Hours of work: Monday to Friday 9am-5:30pm
This is a temporary/ ongoing role, although could lead to a permanent position for the right person
Salary : £9.68 per hour rising to £10.14 after the training period.   

Dynamite recruitment is working in partnership with a well-established and hugely successful company who are based in the Fareham / Southampton area  
Our clients provide a very specialist service to their customers and are currently seeking a temporary call handler/Administrator to start with them immediately  
Your key duties will include the following :
  • Supporting the team with general administration duties
  • Data entry of highly confidential information
  • Ensuring all confidential information is accurate and up to date and raising any discrepancies
  • Update records accurately and effectively
  • Maintaining data protection at all times
  • Receive calls and ensure they are sent to the right people. 
  • Receive calls from various professionals.
  • Pass cases to the most appropriate person.
  • Responsible for a fleet of 12 cars.
  The ideal candidate Must have / Be  
  • Attention to detail is of a high standard
  • Will understand thew importance of accuracy
  • Be able to prioritise activities is essential.
  • Highly organised
  • Will be able to support others
  • Knowledge of Microsoft office package
  • The ability to meet standards and maintain those standards will be important for the successful completion of the job.
  • The ability to work under pressure as an individual and a key team member. 
  • Proactive and highly adaptable to change
  • Previous experience in the Care, medical industry would be desirable although not essential
  • Exceptional communication skills
To be considered for this position please submit your CV immediately