Assistance Co-ordinator with night shifts

Assistance Co-ordinator with night shifts

Job Title: Assistance Co-ordinator with night shifts
Contract Type: Permanent
Location: Esher, Surrey
Salary: Up to £19500.00 per annum + Benefits + salary increase
Start Date: ASAP
Reference: BBBH4394_1519406673
Contact Name: Dynamite Recruitment
Contact Email:
Job Published: February 23, 2018 17:24

Job Description

Assistance Co-ordinator - with night shifts

£19,500 with competitive benefits package and salary increase after successful probationary period

Monday to Friday - 37 hours per week including weekends

Dynamite Recruitment have the pleasure of recruiting for this medical claims organisation based in the Surrey area, close to Kingston upon Thames. Due to expansion and some movement within the team, they are now recruiting for an Assistance Co-ordinator providing a remote medical assistance service to employees overseas.

The Role:

  • To be professional, polite and courteous at all times.
  • Managing medical cases, showing an understanding of medical matters.
  • Escalating to an appropriate medical professional when needed.
  • Handling calls concisely and with real empathy.
  • Logging calls and information accurately.

The ideal candidate:

  • Will have an excellent customer service skills and background and communicate effectively at all levels.
  • Be able to work on own initiative and prioritise.
  • Will be able to work to specific timeframes, policies and processes.
  • You will be able to work calmly under pressure as it can be a busy role.
  • May have additional languages or knowledge and experience in a medical role.

Please apply now or contact Dawn Norris at Dynamite Recruitment for more information.

Dynamite Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.