Job Description
Location: Dinnington
Hours: Monday – Friday- 37.5 hours Monday to Friday
Salary: £23,000 pro rata
Duration : This is a temporary ongoing position
Start date : Immediate start required
Dynamite recruitment is currently working in partnership with a very well-established service provider who are UK based
Due to a very busy period our client is now looking for some additional support in their Dinnington Offices and require an experience Administrator / Client Support Advisor to join them asap
As an Administrator / Client Support you will be responsible for
- Providing support to a specialist client support department where you will assist with the onboarding process for new clients
- The role of an administrator / client support will require you to
- To set up customer accounts on the database and integrate all information
- Day-to-day administrative duties, which will include updating client records using the internal system , uploading documents , typing and sending of documents
- Typing and sending of emails
- To manage the implementation process for onboarding all new/existing customer
- Being the main point of contact for large customers whilst they are being integrated via email and on the telephone
- You will attend customer meetings with the commercial team whilst the customer is at the on boarding stage to ensure we understand and translate all requirements into our systems.
- Be a direct point of contact for support issues and development ideas and implementation.
- Ensure data is reviewed in line with key performance indicators, providing training to staff members and management as and when required.
The ideal candidate;
- Will have strong administration skills
- Will have good customer service experience
- IT Literate
- Will be able to multitask and prioritise workload
- Will have a proactive and self-motivated attitude to work
- Will be available to start asap
To be considered please submit your CV Immediately
INDDYN