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Administrator

Job Title: Administrator
Contract Type: Permanent
Location: Chandlers Ford
Industry:
Reference: 636379
Job Published: March 02, 2020 10:02

Job Description

Administrator
Location: Chandler's Ford
Monday - Friday - Full Time - Permanent
£20,000
Churches Fire is and an industry leading national Fire Security business that is rapidly growing and seeking a proactive and motivated individual to join their team. We have a track record of providing fantastic opportunities to candidates throughout the country and are seeking an Administrator to work from our newly refurbished state of the art Head Office in Chandlers Ford.

The role of an Administrator;
  • To offer administrative support to various Proactive Partners
  • To manage a busy email Inbox, assisting clients with their enquires
  • To chase purchase order numbers that are required for service to be completed
  • To process work to be completed onto the internal CRM system
  • To ensure the support mailbox is dealt with accordingly and try to solve problems at first touch
  • To carry out administrative tasks that customers require e.g. regular spreadsheet gathering data etc. This must be planned activity and to deadline
  • To be partnered with a set of customer service executives to carry out administrative function, to fully understand that customers’ needs and where necessary be able to support
  • To update the absence logs for technicians and engineers
  • To order stationary/housekeeping items for the office
  • Data research
  • Hotel bookings for acquisition or special events
  • Post management
  • To answer the phone when the call volumes are exceeding normal levels
  • To ensure that customer retention is increased using your initiative

The ideal Administrator;
  • Will have good administration skills and experience
  • To be confident dealing with customers over the phone
  • Will have good customer service skills and experience
  • Will be competent in using Microsoft Word and Excel
  • Will be able to Multitask and priorities
  • Will have a proactive and self-motivated attitude to work
  • Will be seeking a role where they are the go-to person

Apply now or contact Churches Fire Recruitment Team directly: / 03330112328

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