Administration Team Leader

Administration Team Leader

Job Title: Administration Team Leader
Contract Type: Permanent
Location: Petersfield, Hampshire
Salary: Up to £25000.00 per annum
Reference: BBBH4543_1525856179
Contact Name: Dynamite Recruitment
Contact Email:
Job Published: May 09, 2018 09:56

Job Description

Administration Team Leader

Location: Petersfield

Salary: negotiable dependent on experience

Hours: 37 hours per week between 8am-8pm Monday - Thursday, 8am-6pm Friday and 1 in 4 Saturdays

Plus fantastic benefits which include the following:

  • 25 days annual leave + bank holidays
  • Sick Pay at full pay 1-20 days, half pay between 21-40 days
  • Auto Enrolment Pension Scheme
  • Life Assurance 4 x your basic salary
  • Long Term Disability Insurance (after 2 years' service)
  • On-going Training and Professional Development
  • Free to use gymnasium & keep fit classes (after induction)
  • Weekly, fresh fruit supply provided by the business
  • Free tea, coffee
  • Free on-site parking
  • Free to use Barney Bike (local use only)

Dynamite Recruitment is proud to be working in partnership with an award-winning, service provider based in Petersfield.

Due to exciting times ahead our client is expanding considerably and are now looking for an additional Administration Team Leader

As an Administration Team Leader you will be responsible for managing and coaching a team of up to 15 administrators, ensuring that the process of highly important applications are reviewed and processed properly to meet company standards.

Key tasks will include the following

  • Targets - to monitor and ensure the delivery, maintenance and ongoing improvement of sales efficiency targets, through the management of individual deal processor performance
  • Morale and Motivation - to ensure that morale and motivation is at the required standard to achieve targets and staff feel valued, acting upon the results where this may decrease
  • People Management - being able to manage people in line with company handbook (policies and procedures), managing absence requests and ensuring resource is available to match business needs
  • Development - to identify strengths and weaknesses providing ongoing training and coaching, setting individual objectives
  • Team Work - to build and maintain close working relationships to ensure the successful delivery of team objectives and targets (team and internal stakeholders)

  • Performance Feedback - to provide ongoing feedback on the quality of the deal processor's performance
  • Resource Management - to understand staffing requirements and being able to flex staff different work streams to maximize sales. Maintaining the correct staffing levels to meet business needs
  • Compliance - delivering first line audits and ongoing evaluation of processes and procedures, making recommendations for change, to drive increased services and lean efficiencies

The ideal candidate will

  • Will have previous management /team management experience
  • Be happy working within a targeted environment
  • Have some exposure to a sales or /targeted environment
  • Be able to drive delivery and push the team to meet targets
  • Be a self-driven individual
  • Be able to work at pace

Previous experience within a regulated, insurance, financial service business would be advantageous although not essential

Dynamite Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.