Job Description
Account Manager- Hybrid working
12 month Fixed term contract Initially
Salary: £23,330 + Bonus
Location: Whiteley
Hours: Mon – Friday office hours
Plus fantastic benefits which include the following
- Hybrid working (Agile working policy)
- 25 days holiday + bank holidays
- Limitless professional development with access to our in-house training academy
- Up to 12 paid hours a year ‘My Time’
- Day off for your birthday
- Employee Wellbeing programme and 24/7 access to Mental Health support
- Discount for all staff on tech and all the latest gadgets
- Discounted Gym membership
- Subsidised FitBit
- All expenses paid company events and parties
- Employee reward programme and annual awards
- Enhanced Maternity and Paternity pay (based on length of service)
- Cycle to work scheme, fresh fruit & eye-care vouchers
- Access to and exclusive portal with over 3000 discounts for different retailers
Are you looking for an exciting opportunity to work in a great environment with excellent training and development prospects?
Dynamite recruitment is currently working in partnership with a very well-established technical business based in the Segensworth / Whiteley area
Our client are an award winning business who due to huge success are now looking to expand their customer service and sales team and are looking to recruit an Account Manager as a result
As an Account manager you will be responsible for the following
- Manage a portfolio of accounts to build and maintain long standing relationships
- Attend meetings with potential and existing customers to strengthen relationships
- Managing relationships at all points up to Director level with various clients
- To provide support to our customers and the sales teams
- To liaise with third parties both internally and externally to manage enquiries and provide resolutions
- To play an integral part in building relationships with our customers and the key role in the management and retention of the customer now and in the future
- To maximise opportunities where possible with current clients
- Liaise with business customers in resolving problems and answering queries via telephone, email and web chat
- To complete administration
- Delivering presentations to potential and existing customers
The successful candidate will possess the following key skills
• Must be able to work well under pressure and remain clam in stressful situations
• Customer focused and passionate about service
• A proactive approach
• Ability to work to strict deadlines and prioritise workload
• Great business sense and commercially aware of the consequences of decision making,
striking the right balance between customer service and profit
• A confident and persuasive manner
• Strong organisational and negotiation skills
• Excellent telephone manner including listening skills
• Strong problem-solving skills
• Attention to detail and accuracy
Person Specification • Personable and confident
• Passionate about providing an excellent service with every customer interaction
• Driven to go the ‘extra mile’
• Enjoys working with and speaking to people
• Understands how own role contributes to business objectives and internal customer
satisfaction
• Is able to remain calm and work well under pressure
• Delivers against expectations on or ahead of time
• Tackles potential problems on own initiative
• Communicates in an open, candid and consistent manner
• Is able to work as part of a team
To be considered please submit your CV Immediately to Fran Curtis or call 02392455422
#AccountManager
INDDYN